KUWAIT, Minister of Commerce and Industry Khaled Al-Roudhan opened Sunday the new Consumer Protection and Control Center at The Avenues shopping mall as part of the ministry plan to spread commercial awareness and consumer knowledge.
The ministry of commerce will soon launch a smart application that will allow citizens to file a complaint without their actual attendance at the center, Al-Roudhan said at the inauguration ceremony.
The center will offer many services such as issuing license for carnivals, sales and event organizations in addition to a specialized department for customer’s complaints with bilingual qualified and experienced staff, he added.
On his part, Assistant Undersecretary for the Commercial Surveillance and Consumer Protection Sector Eid al-Rashidi said in a statement to KUNA that the Ministry plans to open more centers to serve and protect the consumer from commercial fraud and issue licenses for festivals and events.
It also plans to demolish 12 centers out of 21, which already exist and rebuild them as part of its expansion plan, Al-Rashidi noted.
He clarified that this sector has already executed a seasonal plan, spreading inspectors at different markets in the country to investigate and control any violation of law.
Source: Kuwait News Agency